Welcome to the Men's Referral Service

Male Family Violence Telephone Counsellors: 2013 Recruitment

The Men's Referral Service is recruiting men to volunteer as male family violence Telephone Counsellors. The training program is the Swinburne University accredited Course in Telephone Counselling (Male Family Violence) 22164VIC and incorporates nationally recognised competencies.

Volunteering with the Men's Referral Service provides a great opportunity for men to become involved in the prevention of family violence in our community and can provide a pathway into other community based employment opportunities, such as men's behaviour change work, counselling, social work or housing services. 

2012-recruitment info Information document


Do you fit the bill?

We are seeking men from various walks of life. There are no academic prerequisites, nor do we expect applicants to have direct experience of - or work experience in - the family violence sector. We are looking for men who are willing to work with people from a wide variety of backgrounds and who would be comfortable talking to people about issues of violence or difficult personal and emotional situations.

Listen to Telephone Counsellor Dave talking about making a difference.
Listen to Telephone Counsellor Steve speaking about his role.
Listen to what Telephone Counsellor Fred says about support provided by the Men's Referral Service to Telephone Counsellors.
Listen to Dave discuss the commitment and the rewards.

The training

Our training course is challenging, informative, fulfilling and accredited. As well as equipping people to be effective telephone counsellors for our service, it provides significant opportunities for participants to experience valuable personal growth and development. You will find it very difficult to work with us without being open to personal change.

Listen to Dave's comments about his Telephone Counsellor training.
Listen to what Steve says about our training.

For more details, including how to apply, please download the information document and application form.

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The Men's Referral Service website provides information for:

Information for men Men who are thinking about their anger, behaviour, relationship issues or parenting, and need help and support
Women who are experiencing violence from a male family member
People concerned about how someone else is being treated by a male family member
People concerned about someone else's use of violence
Service providers who are helping a man, woman or family when violence might be an issue
People who are considering volunteering with the Men's Referral Service


We hope that you find the information on this website useful. However, we can help you the most over the phone, and you do not need to read our website before calling. Calls to the Men’s Referral Service are free, anonymous and confidential.